Summary
Coco Zhao is a Systems Analyst and 7x certified Salesforce Administrator with over eight years of experience designing and managing Salesforce solutions for nonprofits and mid-sized organizations. She combines deep Salesforce admin skills (NPSP, Sales Cloud, Lightning) with hands-on integrations and data migrations, having implemented multiple platform connections and migrated thousands of records across complex object models. Coco has led and mentored admin teams, built a volunteer self-service portal with Visualforce and custom CSS to cut costs, and served as project manager for recurring deployments. With a background in full‑stack web development, digital marketing, and supplier negotiations, she brings a rare mix of technical, analytical, and stakeholder-facing experience that consistently reduces costs and improves user adoption. Her GitHub has been relocated to https://github.com/CocoZDev, reflecting an active interest in developer tooling alongside her Salesforce practice.
8 years of coding experience
5 years of employment as a software developer
Associate's Degree, Business Administration, GPA: 3.91, Associate's Degree, Business Administration, GPA: 3.91 at Cypress College
Salesforce CRM, Salesforce CRM at Trailhead by Salesforce
Certificate, Full-Stack Web Development, Certificate, Full-Stack Web Development at University of California, Irvine Division of Continuing Education
BA in Business Administration, Marketing, GPA: 3.69, BA in Business Administration, Marketing, GPA: 3.69 at California State University-Fullerton
English, Chinese