Summary
Cole Christie is a Senior Engineering Manager specializing in Site Reliability Engineering with 11 years of experience building and scaling observability and SRE organizations across healthcare, retail, and SaaS. He has a track record of turning reactive teams into proactive, metrics-driven organizations—leading teams at Gap, Attentive, and Invitae to reduce MTTR/MTTD, codify team culture, and operationalize SLIs/SLOs at massive telemetry scale. Cole blends hands-on platform engineering (Kubernetes, Prometheus, FluentBit, Terraform, GitHub Actions) with people leadership, hiring pipelines, and developer experience improvements that enable rapid, safe delivery. Notably, he drove automation that reduced incident review times from hours to minutes and cut synthetic check false alarms from ~30% to under 5%, while founding internal open-source practices across 80+ repositories. Based in California, he holds an M.S. in Information Security from Georgia Tech and brings a systems-first mindset shaped by early cloud and operations leadership in academia.
11 years of coding experience
17 years of employment as a software developer
Master's Degree (M.S.) Information Security, Master's Degree (M.S.) Information Security at Georgia Institute of Technology
Bachelor's Degree (B.S.) Information Systems, Bachelor's Degree (B.S.) Information Systems at University of California, Riverside