Cole Roberts is a business analyst with 12 years of experience who blends technical grounding in networking and cybersecurity with an MBA-backed understanding of business processes. He has designed client-facing strategies and modernized electronic records and ERP systems toward SaaS and cloud solutions while performing hands-on software testing and change implementation. Comfortable turning unstructured problems into actionable plans, he leverages Excel certification, analytics and visualization tools, and troubleshooting experience to extract insights and improve operational workflows. Former roles spanning higher education administration and retail supervision show strong stakeholder communication, cross-department coordination, and customer-focused execution. Based in Bristol, VA, he pairs practical IT skills (hardware repair, networking) with strategic thinking—able to move projects from technical detail to executive-ready presentations.
12 years of coding experience
Master of Business Administration - MBA, Business Administration and Management, General, Master of Business Administration - MBA, Business Administration and Management, General at King University
Associate's degree, Computer Systems Networking and Telecommunications, Associate's degree, Computer Systems Networking and Telecommunications at Southwest Virginia Community College
Contributions:9 releases, 2 reviews, 48 commits in 2 months
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