Summary
Colin Mueller is a Community Support Engineer with seven years of experience helping developer teams integrate code quality and cloud automation into everyday workflows. He has progressed from hands-on DevOps and production systems roles at Humana—where he automated provisioning, administered ServiceNow, and built multi-source dashboards—to leading community support and advocacy at SonarSource, resolving thousands of tickets and shaping product decisions. Colin combines deep technical fluency across CI/CD, Git platforms, auth systems, web servers and databases with a knack for turning recurring issues into documentation and developer-focused content that scales support. Now based in Geneva and currently at Cursor, he blends empathetic user-facing communication with engineering rigor, often acting as the bridge between customers and product teams to prioritize the most impactful fixes. A detail not always visible on profiles: he’s mentored new joiners and moderated large developer communities, proving his ability to grow both users and internal capability.
7 years of coding experience
10 years of employment as a software developer
B.S Information Sciences and Technology, B.S Information Sciences and Technology at Penn State University
English, French