Colin O'brien

Director, Outbound Product Management - DevOps & ITSM AMS at ServiceNow

Marietta, Georgia, United States
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Summary

👤
Senior
Colin O'Brien is a product leader with 12 years in software and a decade-plus career focused on DevOps, ITSM and Agile lifecycle solutions at ServiceNow, where he progressed from advisory consulting to Director of Outbound Product Management. He blends hands-on engineering familiarity across multiple languages (JavaScript, Ruby, Java, C/C++, C#, Objective-C, Swift) with proven go-to-market skills—evidenced by repeated Sales Club awards and deep experience in challenger and consultative selling. Colin’s background as a Technical Account Manager and domain specialist gives him rare fluency translating complex technical requirements into actionable product strategy and sales enablement. He is a Certified Scrum Master who drives cross-functional teams on SaaS positioning, CI/CD improvements, and customer success initiatives. Beyond product strategy, he contributes code and pipeline fixes in open-source repositories, signaling a willingness to get into the weeds when it matters. Based in Marietta, Georgia, he combines enterprise-sales chops with developer empathy to accelerate adoption of platform-level DevOps and ALM solutions.
code12 years of coding experience
job13 years of employment as a software developer
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Github Skills (7)

javas8
java8
cicd7
jsp7
jspx7
spring-boot5
groovy4

Programming languages (4)

CSSJavaScriptHTMLPython

Github contributions (5)

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DevOpsManiac/CorpSite

Feb 2019 - Mar 2020

Role in this project:
userFull-stack Developer
Contributions:9 commits, 9 pushes in 1 year 1 month
Contributions summary:Colin primarily worked on the `corpsite` repository, making minor modifications to both front-end and back-end components. Their changes included cleaning up End-of-Line (EOL) characters, adding comments, and fixing naming issues in the header.jsp file. They also made a minimal change to the WebInitializer.java file, seemingly to force a commit. Additionally, the user made changes related to the CI/CD pipeline.
Echo3ToEcho7/config-files

Apr 2016 - Sep 2022

Contributions:4 pushes in 6 years 6 months
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Colin O'brien - Director, Outbound Product Management - DevOps & ITSM AMS at ServiceNow