Summary
Collins Koech is a Service Delivery Manager and founder with 8+ years of hands-on ICT and software experience, currently leading global support and client onboarding at Influx. He combines operational delivery—meeting and exceeding SLAs—with technical fluency in AI-driven web design, e-commerce platforms, smart infrastructure, and secure hosting to turn technology into measurable business impact. His career spans technical leadership roles from hands-on development at Flag42 to heading IT and founding SmartCollin Technologies, giving him both product-building and service-delivery instincts. A CCNA-trained networking specialist with a BBIT in ICT, he is comfortable bridging infrastructure, development, and client-facing teams. Known for mentoring technical teams and driving practical innovation, he quietly prioritizes resilient, scalable solutions that reduce support friction and accelerate customer time-to-value.
8 years of coding experience
3 years of employment as a software developer
CCNA, Computer Systems Networking and Telecommunications, CCNA, Computer Systems Networking and Telecommunications at KCA University
Computer Science, ICT, Computer Science, ICT at The Kisumu National Polytechnic
BBIT, ICT, BBIT, ICT at Mount Kenya University - MKU