Summary
Connor Chan is a Principal consultant based in Seattle with 11 years of experience building omni-channel personalization solutions, specializing in Salesforce Marketing Cloud Personalization (Interaction Studio) and related CDP/engagement technologies. He blends hands-on frontend engineering expertise—years of crafting HTML, CSS, and JavaScript experiences across browsers—with solution architecture and client-facing training from his time at Evergage and Slalom. Connor’s background includes building complex UIs at Upbound with modern stacks like React, TypeScript, and GraphQL, and leading teams that deliver personalized web and email campaigns at scale. He’s comfortable translating ML-driven behavioral analytics into real-time, 1:1 customer experiences and pairing that with pragmatic integrations and campaign engineering. Fluent in multiple languages and actively studying Chinese and other foreign languages, he brings an uncommon cross-cultural curiosity to technical problem solving. Outside work he enjoys conversations about the web, books, classic rock, TV, and food, which often inform his approach to user-focused design.
11 years of coding experience
5 years of employment as a software developer
The Umbra Institute
English Language and Literature, General, English Language and Literature, General at Hofstra University
Chinese Language, Chinese Language at ExcelMandarin
Bachelor of Arts (BA), English Literature, Computer Science, Bachelor of Arts (BA), English Literature, Computer Science at Connecticut College