Summary
Cooper Sial is a delivery and professional services leader with 12 years of experience scaling teams and operations across the US, UK, and India, now serving as Fractional Head of Delivery in Chicago. He has grown services revenue to $10M+ through SaaS implementations, AI projects, and custom software for Fortune 500 clients and US federal agencies while maintaining high CSAT, utilization, and margins. Known for building repeatable delivery systems, he has stood up operating models, ticket-first GitHub workflows, and documentation controls to meet regulated requirements like FDA QMSR. Cooper blends strategic program leadership with hands-on technical delivery—having overseen AI model workstreams, web apps, and security/compliance pipelines as teams move from R&D to production. He’s pragmatic about onboarding and enablement, cutting ramp time in half with structured 90-day frameworks and skills roadmaps tied to demand. Rarely highlighted on a resume: he’s delivered mission-driven projects for NASA and EPA early in his career, giving him deep experience in scientific and government-focused engineering programs.
12 years of coding experience
16 years of employment as a software developer