Cord Wartman is a Customer Success Engineer with nine years of experience helping enterprise customers adopt and troubleshoot Citrix Content Collaboration and Endpoint Management solutions. Based in Durham, NC, he combines hands-on technical support with user adoption work—running one-on-one sessions and webinars—to turn complex SaaS features into practical workflows. His background spans frontline product support through senior technical engineering at Citrix and ShareFile, giving him deep product knowledge and an emphasis on customer outcomes. Trained as a full‑stack developer (Ruby on Rails) and with earlier hands-on leadership in hospitality, he brings both technical versatility and a service-oriented mindset to cross-functional teams.
9 years of coding experience
5 years of employment as a software developer
Bachelor’s Degree, History, Bachelor’s Degree, History at University of North Carolina at Asheville
Associate’s Degree, Culinary Arts/Chef Training, Associate’s Degree, Culinary Arts/Chef Training at Wake Technical Community College
Full stack Web Development, Ruby on Rails, Full stack Web Development, Ruby on Rails at Bloc
Contributions:9 PRs, 4 pushes, 10 branches in 6 months
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Cord Wartman - Customer Success Engineer at ShareFile