Director, Customer Success - AI Business Solutions Security at Microsoft
Michigan, United States
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Summary
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Senior
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Top School
Corey Mcclain is a seasoned technology leader with nine years of experience driving customer success and security programs across enterprise cloud platforms, currently serving as Director for AI Business Solutions Security at Microsoft. He combines strategic planning and hands-on technical expertise from roles spanning cloud solution architecture, security specialization, and senior customer advocacy at Microsoft and AWS. Known for improving organizational productivity through process optimization and service design, he has a track record of turning managed services into scalable, profitable offerings and lifting NPS into the 60s. Core strengths include aligning security and trust with business outcomes, enabling cloud migrations at scale, and coaching cross-functional teams to deliver measurable adoption. Based in Michigan, he brings a practitioner’s lens to executive strategy—often scripting automation and operational standards that quietly reduce risk and operational overhead.
9 years of coding experience
8 years of employment as a software developer
Bachelors of Science in Computer Engineering, Bachelors of Science in Computer Engineering at Western Michigan University
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Corey Mcclain - Director, Customer Success - AI Business Solutions Security at Microsoft