Courtney Andrews is a customer-focused operations professional with 10 years of hands-on experience across airline ramp operations, logistics, and customer service. Currently a Ramp Agent at Piedmont Airlines, Courtney combines ground-handling expertise with a background in technical content support and lab testing—having reviewed and maintained Azure and .NET course materials for Microsoft-aligned certifications. She brings proven reliability in fast-paced, safety-critical environments from FedEx Ground and aviation, plus strong communication and data-entry skills cultivated in healthcare and insurance support roles. Courtney’s unconventional mix of technical content experience and frontline operational work gives her a unique perspective for roles that bridge customer experience, process reliability, and technical documentation.
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Courtney Andrews - Ramp Agent at Piedmont Airlines