Courtney Frey
Customer Success Associate
Missouri, United States
Summary
🤩
Rockstar🎓
Top SchoolCourtney Frey is a versatile technical writer and customer success professional with six years of experience translating complex technical concepts into user-friendly documentation and customer-facing guidance. Comfortable working across product, education, and support teams, she has produced manuals, FAQs, instructional guides, and curriculum materials while also developing software skills in C#, JavaScript, Java, and Python after graduating LaunchCode CodeCamp. Now at Wolters Kluwer as a Customer Success Associate, she blends hands-on technical literacy with strong organization and time-management to improve user outcomes and onboarding. Her background as an educator and curriculum developer informs a clear, learner-focused approach to documentation and training. Courtney’s transition from veterinary and teaching roles into tech underscores a pragmatic curiosity and adaptability that help her bridge domain knowledge with developer tooling. Based in Missouri, she pairs a master’s-level academic foundation with practical coding and content experience to drive meaningful product adoption.
5 years of coding experience
3 years of employment as a software developer
Master's Degree, Master's Degree at Lindenwood UniversityAssociate of Arts and Sciences - AAS, Associate of Arts and Sciences - AAS at St. Charles Community CollegeBA, BA at University of Mary WashingtonAssociate's Degree, Associate's Degree at Northern Virginia Community CollegeSoftware Engineering Certificate, Software Engineering Certificate at LaunchCode
Github Skills (20)
journal10
multiple-languages10
documentation-template9
hugo-theme9
java9
web-development8
angular8
css8
javascript8
hugo8
fundamentals8
csharp8
typescript7
gitbook4
reinforcement-learning2
Programming languages (9)
Github contributions (5)
LaunchCodeEducation/CodingEventsDemo
Oct 2022 - Nov 2022
Contributions:39 commits, 55 PRs, 28 pushes in 1 month
LaunchCode-Education-Archived/TechJobsPersistent
Jul 2020 - Oct 2022
Contributions:5 PRs, 1 push, 7 branches in 2 years 3 months
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