Summary
Craig Donnelly is a Principal Software Quality Engineer with 11 years of experience focused on subscriptions, entitlements, and client tooling for Red Hat Enterprise Linux. He blends deep domain knowledge of pharmacy law, billing, and compliance from earlier healthcare roles with robust technical troubleshooting and debugging skills to drive reliable product behavior at scale. At Red Hat he’s progressed from frontline support to leading quality for subscriptions and content/insights tooling, known for a hacker’s mindset—“I don't develop, I just break stuff”—that finds real-world failure modes before customers do. Based in Raleigh, NC, he pairs hands-on testing of subscription-manager and content delivery systems with mentoring and cross-team collaboration to improve product resilience. An uncommon strength is his background in pharmacy systems and logistics, which sharpens his attention to complex billing and entitlement edge cases others might miss.
11 years of coding experience
10 years of employment as a software developer
Associate, IT Computer Networking Systems, Associate, IT Computer Networking Systems at ITT Technical Institute
English