Craig Hillelson
Director Of Operations
New York, New York, United States
Summary
👤
Senior🎓
Top SchoolCraig Hillelson is an operations and IT leader with over 15 years guiding technology teams and eight years in senior management roles, currently serving as Director of Operations at hugoWREN Mac Consulting in New York. He blends hands-on technical problem solving—particularly with Python and security assessments—with a servant-leader approach that protects teams’ focus and improves operational efficiency. Craig has led large-scale IT service delivery for hundreds of users across multiple sites, built and scaled support coverage to 24/7 international operations, and managed cross-functional projects like migrations, network upgrades, and MDM adoption. A former Apple Lead Mac Genius turned security consultant, he brings a rare mix of customer-facing troubleshooting, process improvement, and tabletop security exercise experience. Trained as a classical guitarist at Juilliard, he pairs disciplined creative practice with pragmatic systems thinking, often applying scripting to automate repetitive operational tasks.
8 years of coding experience
17 years of employment as a software developer
Bachelor of Music Classical Guitar, Bachelor of Music Classical Guitar at University of CincinnatiMaster of Music Classical Guitar, Master of Music Classical Guitar at The Juilliard School
Github Skills (8)
python-dictionary7
lists5
dictionary4
python4
rotation3
react3
typescript2
javascript2
Programming languages (3)
Github contributions (5)
craighillelson/last_login
Oct 2019 - Jun 2020
Contributions:28 commits, 14 PRs, 25 pushes in 8 months
craighillelson/lunch_roulette
Mar 2019 - Dec 2021
builds a list of random employees to go to lunch with executives
Contributions:44 PRs, 137 pushes, 41 branches in 2 years 9 months
buildslunchruby
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