Craig Kaiser
Software Engineer at Kaiser Engineering
Charlotte, North Carolina, United States
Summary
🤩
Rockstar🎓
Top SchoolCraig Kaiser is a software engineer with eight years of experience building cloud-first, security-conscious systems and developer tools, most recently automating AWS reporting and serverless deployments at Capital One. He co-founded Kaiser Engineering and leads development of Digital Dash, a data-visualization GUI, combining hands-on Python/Java coding with product and go-to-market responsibilities. A longtime contributor to the mature open-source Request Tracker (RT) project, he has improved core ticketing workflow UX and fixed security-relevant bugs in a system that sits at the heart of web, email and database stacks. Craig holds an AWS Solutions Architect Associate certification, multiple patents for NFC-enabled vehicle communication from his R&D work, and brings an uncommon mix of engineering depth, startup grit, and community-oriented product building.
8 years of coding experience
7 years of employment as a software developer
Bachelor of Science (BS) Electrical and Electronics Engineering, Bachelor of Science (BS) Electrical and Electronics Engineering at University at Buffalo
English
Stackoverflow
66reputation
451reached
5answers
1question
Github Skills (14)
issue-tracking10
perl10
bug-tracker10
bugtracking10
ticket-tracking9
workflow-engine9
ticket-system9
debugging6
kivy-language6
foreach6
ckeditor6
apache6
forloop6
kivy6
Programming languages (8)
Github contributions (5)
bestpractical/rt
Oct 2017 - Dec 2021
Request Tracker, an enterprise-grade issue tracking system
Role in this project:
Back-end Developer
Back-end DeveloperContributions:211 commits, 26 branches, 3 comments in 4 years 2 months
Contributions summary:Craig primarily contributed to the improvement of the Request Tracker (RT) issue tracking system by implementing new features and fixing bugs. They added an "Untake" action to the ticket display and introduced keyboard shortcuts for reply and comment actions. They also addressed a typo in the POD documentation and addressed code errors related to Shredder.
helpdesk-ticketingtrackerenterprise-gradegradeperl
KaiserEngineering/dd_webapp
Dec 2020 - Sep 2021
Contributions:1 release, 94 pushes, 24 branches in 9 months
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