Cristian Alvarado
Help Desk Lead And LMS Administrator
California, United States
Summary
👤
Senior🎓
Top SchoolCristian Alvarado is an experienced Help Desk Lead and LMS Administrator with 11+ years supporting faculty, staff, and students at San Francisco State University. He oversees day-to-day help desk operations, administrates the institution’s learning management system, and translates user-reported issues into actionable items for the development team. Known for attention to detail and a customer-first mindset, he routinely goes beyond application boundaries to ensure users leave satisfied and informed. With a background in film and media studies, Cristian brings a creative, user-centered perspective to technical problem solving and documentation. Based in California, he blends frontline support experience with systems administration and cross-team collaboration to keep online learning running smoothly.
11 years of coding experience
Bachelor of Arts (B.A.), Cinematography and Film/Video Production, Bachelor of Arts (B.A.), Cinematography and Film/Video Production at San Francisco State UniversityFilm/Cinema/Video Studies, Film/Cinema/Video Studies at University of East Anglia
English, Spanish
Github Skills (17)
moodle8
backup7
google-meet7
favorites7
zoom-meeting7
elections7
jstree5
lms5
elearning4
backbonejs4
mhealth4
nodejs2
python1
libgphoto21
javascript1
Programming languages (2)
Github contributions (5)
ocdude/mbzextract
Nov 2015 - Apr 2022
A simple utility to extract content from a Moodle 2 backup file
Contributions:80 commits, 1 PR, 55 pushes in 6 years 6 months
moodlebackupfile-backup
ocdude/raspberry-pi-timelapse
May 2020 - May 2020
Contributions:31 commits, 20 pushes in 4 days
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