Cristian Astudillo
IT Support Technician at Yale University Library
New Haven, Connecticut, United States
Summary
👤
Senior🎓
Top SchoolCristian Astudillo is a bilingual IT support technician with over a decade of hands-on experience maintaining and modernizing library computer systems across New Haven and Yale University. He blends practical hardware repair and remote support skills with a strong background in user training and instructional design, having developed bilingual computer literacy courses for novice adult learners. Cristian’s experience spans front-line patron support, systems installation, and AI/logistics support for public libraries, reflecting a rare mix of technical troubleshooting and community-focused service. He has presented on multicultural customer service for librarians and continues to apply that cultural competence in diverse, multilingual settings. Educated in information science and Romance languages with additional computer programming training, he brings both technical depth and language-driven empathy to technology adoption projects. Notably, his long-term local consulting and library roles demonstrate a sustained commitment to improving digital access in his community.
12 years of coding experience
Italian Language, Literarure and Culture, Italian Language, Literarure and Culture at Università degli Studi di Urbino Carlo BoBA, Romance Languages, BA, Romance Languages at Southern Connecticut State UniversityComputer Programer, Computer programming, Computer Programer, Computer programming at Instituto Tecnico Federico Santa Maria
Github Skills (5)
virtual-machine1
vagrant1
fedora1
virtualbox1
ansible1
Programming languages (1)
Github contributions (5)
yalelibraryit/shelfscan
Mar 2016 - Nov 2016
Contributions:1 PR, 9 pushes, 1 issue in 7 months
yalelibrary/shelving-doc
May 2015 - May 2015
Contributions:4 pushes, 1 branch in 1 day
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