Cristina Fonseca

General Partner at Zendesk

Portugal
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Summary

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Rockstar
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Top School
Cristina Fonseca is a seasoned entrepreneur and venture partner with over a decade building and scaling technology companies from the ground up, most notably co-founding Talkdesk and later Cleverly.ai before joining Indico Capital Partners and Zendesk leadership. She blends hands-on engineering and product instincts with design, customer operations and team-building—having hired and led large engineering teams and taken startups from zero to multi-million dollar funding rounds. A researcher-turned-founder, she has contributed to open-source infrastructure work (enhancing MQTT in the Tsung benchmark) that reflects her distributed-systems background. Active in global policy and entrepreneurship communities, she’s a World Economic Forum alum and an early promoter of Portugal’s startup ecosystem. Her profile combines technical depth (MSc in Networks, AI studies) with a proven ability to translate complex tech into fast-growing commercial products.
code10 years of coding experience
job11 years of employment as a software developer
bookArtificial Intelligence Nanodegree Artificial Intelligence, Artificial Intelligence Nanodegree Artificial Intelligence at Udacity
bookGlobal Solutions Program (GSP16) Exponential Technologies, Global Solutions Program (GSP16) Exponential Technologies at Singularity University
bookMSc Network and Telecommunications, MSc Network and Telecommunications at Instituto Superior Técnico
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Stackoverflow

Stats
2,257reputation
173kreached
30answers
46questions
Badges
elixir
top-5%
phoenix-framework
top-5%
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Github Skills (16)

mqtt10
benchmark10
benchmarking10
erlang10
mqttnet10
phoenix-framework9
elixir9
struct6
ecto6
docker-compose6
docker-network6
erlang-otp6
google-oauth6
xmpp4
ldap4

Programming languages (13)

CSSElmGoHTMLErlangTypeScriptSCSSJavaScript

Github contributions (5)

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processone/tsung

May 2018 - May 2018

Tsung is a high-performance benchmark framework for various protocols including HTTP, XMPP, LDAP, etc.
Role in this project:
userBack-end Developer
Contributions:7 commits, 1 PR, 8 comments in 13 days
Contributions summary:Cristina primarily focused on enhancing the MQTT functionality within the Tsung benchmark framework. Their contributions include adding and refining the `client_id` option for MQTT connect messages, enabling automatic client ID generation, and integrating `client_id` configuration options. The user also updated documentation and added tests related to the implemented features. This work demonstrates a clear focus on improving the MQTT module and its usability.
snmpbenchmarkingerlangmysqlxmpp
sashaafm/nomad

Feb 2016 - Jun 2016

Elixir/Phoenix Cloud SDK and Deployment Tool
Contributions:195 commits, 91 pushes, 20 branches in 4 months
phoenix-frameworkdeploymentelixircloud-sdkdeployment-tool
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Cristina Fonseca - General Partner at Zendesk