Summary
Cristina Melo is a multilingual Front End Lead with 15 years of diverse experience spanning front-line customer service, project coordination, and remote operations management. Currently leading front-end efforts at Plum Market, she combines hands-on UI leadership with strong administrative discipline from running her own concierge and vacation-rental businesses. Her background includes managing permits and contractor logistics as an independent expeditor, designing customer-focused solutions in retail environments, and using data-driven Excel workflows to control costs and support executive decisions. Comfortable in English, Portuguese, French and conversational Spanish, she excels at cross-cultural communication and multitasking in fast-paced settings. Known for translating operational complexity into actionable processes, Cristina brings a practical blend of hands-on execution and strategic coordination to product and service teams.
14 years of coding experience
3 years of employment as a software developer
Federal University of Rio Grande do Norte
Bachelor's degree, Tourism and Travel Services Management, Bachelor's degree, Tourism and Travel Services Management at Universidade de Fortaleza
The Pontifical Catholic University of Minas Gerais
English, French, Spanish, Portuguese