Cristina Paoli is an eCRM leader with eight years’ experience designing data-driven CRM lifecycles and multi-channel campaigns across nine European markets from her base in Dublin. At Smartbox Group she now manages a 21.8 million-customer base and leads a team focused on retention, reactivation and maximizing lifetime value. Cristina blends hands-on technical skills—HTML/CSS/JS email development, Power BI reporting and front-end experience with React—with a strategic focus on measurable revenue impact. She has a track record of building robust testing and segmentation frameworks, running A/B experiments and translating results into growth. Comfortable mentoring and scaling small teams, she also brings a management engineering background that informs her analytical, process-oriented approach. Colleagues rely on her ability to bridge technical execution and commercial outcomes across languages and markets.
8 years of coding experience
1 year of employment as a software developer
Bachelor's degree Management Engineering, Bachelor's degree Management Engineering at Sapienza Università di Roma
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