Cristy Carpenter
Assistant Manager, Product Support Engineering at BigCommerce
Ogden, Utah, United States
Summary
👤
Senior🎓
Top SchoolCristy Carpenter is an experienced product support engineering leader with nine years in e-commerce and SaaS, currently serving as Assistant Manager for Product Support Engineering at BigCommerce in Ogden, Utah. She combines deep hands-on troubleshooting and front-end development experience to solve complex customer issues and build user-focused solutions. Cristy has progressed through technical and leadership roles at BigCommerce, demonstrating a knack for mentoring teams and scaling support operations. Comfortable learning new technologies quickly, she bridges product, engineering, and customer success to reduce friction and accelerate issue resolution. Her background in business multimedia and early web design gives her a practical, design-minded approach to technical problems. Colleagues rely on her for calm, methodical problem-solving and a genuine enthusiasm for productive workdays.
9 years of coding experience
9 years of employment as a software developer
High School Diploma, High School Diploma at Clearfield High SchoolBachelor of Science (B.S.) Business Multimedia, Bachelor of Science (B.S.) Business Multimedia at Weber State University
Github Skills (7)
bigcommerce10
cornerstone10
ecommerce9
imports1
csv1
ssl1
stencil1
Programming languages (1)
Github contributions (5)
cristycarpenter/stencil
Jan 2017 - Mar 2017
Contributions:2 PRs, 9 pushes, 4 branches in 2 months
bigcommerceecommercecornerstone
cristycarpenter/cornerstone
Jun 2017 - Jul 2017
Contributions:5 pushes, 3 branches in 15 days
bigcommerceecommercecornerstone
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