Crystal Bass
UX Researcher Contract at Georgia Institute of Technology
Atlanta, Georgia, United States
Summary
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Senior🎓
Top SchoolCrystal Bass is a UX researcher and product designer based in Atlanta with 11 years of experience blending customer-facing product support and hands-on design work for web and mobile. Currently contracting as a UX Researcher at Elavon and teaching UX/UI as a part-time TA at Georgia Tech, she couples user insights with visual design skills honed at Savannah College of Art & Design and a Udacity UX Design Nanodegree. Her background in technical and advanced product support at companies like Mailchimp and Dropbox gives her a rare empathy for both users and support teams, enabling design decisions grounded in real-world friction. Skilled in wireframing, Sketch, InVision and Adobe Creative Suite, she’s pursued self-initiated projects to keep her product design craft sharp while transitioning from support to full-time product roles. Open to Atlanta-based or remote product design opportunities, she brings a pragmatic, research-driven approach and a knack for translating support tickets into improved user experiences.
11 years of coding experience
5 years of employment as a software developer
Savannah College of Art and DesignUseful SchoolUX Design Nanodegree, UX Design Nanodegree at UdacityCity College of San FranciscoGithub contributions (3)
csbass/First-Site-Project
Nov 2014 - Jun 2016
Contributions:2 commits, 1 push in 1 year 7 months
csbass/test
Jun 2017 - Jan 2018
Contributions:8 pushes in 7 months
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