Cường Mạnh
Customer Service Manager at DSLab HUST
Hà Nội, Vietnam
Summary
👤
Senior🎓
Top SchoolCường Mạnh is a customer service manager and frontend developer based in Hà Nội with nine years of professional experience and an engineering degree in Information Technology from Hanoi University of Science and Technology. He currently leads customer service at Hamia while contributing frontend expertise to DSLab HUST, blending user-focused support with hands-on web development. With two years specifically invested in web development, he brings a practical understanding of UX-driven interfaces to improve customer outcomes and product feedback loops. His dual roles reveal a knack for translating technical constraints into clear support processes and for communicating user needs back to engineering teams. An alumnus of HUST, he pairs formal IT training with on-the-job experience in Vietnam’s edtech and research-driven projects.
9 years of coding experience
Engineer's degree, Information Technology, Engineer's degree, Information Technology at Hanoi University of Science and TechnologyProgramming languages (1)
Github contributions (5)
cuong19/Docker-common-config
Sep 2017 - Dec 2023
Contributions:8 pushes, 1 branch in 6 years 3 months
cuong19/PriceAlerts
Oct 2017 - Feb 2025
Contributions:10 pushes, 2 branches in 7 years 5 months
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