Curtis Atkins
Technical Customer Support Representative
Raleigh, North Carolina, United States
Summary
👤
Senior🎓
Top SchoolCurtis Atkins is a customer-focused technical support professional and self-taught full stack web developer with a decade of experience helping clients, triaging software issues, and migrating legacy environments to modern platforms. Based in Raleigh, NC, he blends hands-on support (Tier I troubleshooting, installation, and configuration) with a background in metadata analysis and QA from roles at TiVo and large retailers, giving him a strong eye for data integrity and reproducible processes. Curtis pairs practical operational experience—logistics accuracy at Amazon and inventory/people management at Walmart—with formal training in web development from Free Code Camp and UNC's coding bootcamp. He consistently documents issues and drives product improvements by logging reproducible bugs and sharing best practices to accelerate customer adoption. Left-handed, optimistic, and creative, he brings a builder’s mindset to support work, often bridging technical and nontechnical stakeholders to deliver timely resolutions. His combination of technical troubleshooting, web development skills, and frontline customer empathy makes him effective at turning complex problems into usable solutions.
10 years of coding experience
5 years of employment as a software developer
Full Stack Web Development, Full Stack Web Development at The Coding Boot Camp at UNC-Chapel HillLiving Arts CollegeFull Stack Web Development Certification, Computer Software Engineering, Full Stack Web Development Certification, Computer Software Engineering at Free Code CampWeb Page, Digital/Multimedia and Information Resources Design, Web Page, Digital/Multimedia and Information Resources Design at University of North Carolina at Chapel Hill
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (7)
nodejs10
react9
javascript9
css9
math8
codebase7
certification6
Programming languages (1)
Github contributions (5)
curtis-atkins/HyperappRestaurantWebApp
Dec 2017 - Oct 2018
Contributions:1 PR, 44 pushes, 1 branch in 10 months
javascriptnodejsweb-applicationrestaurant
curtis-atkins/react-real-estate-1
Oct 2017 - Nov 2018
Contributions:32 pushes, 2 branches in 1 year 1 month
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