Cynthia Nicklin is a Data Governance Lead with nine years of experience turning messy institutional information into trusted, usable assets across New York City government and the private sector. She has built and chaired data governance programs, launched enterprise metadata initiatives, and led cross-functional steward networks to align business metrics and improve interoperability of dashboards. Known as a digital librarian at heart, she blends library science rigor with practical program management—migrating shadow IT into governed systems, overhauling data warehouses, and improving open data quality. Cynthia also experiments with AI-assisted programming to drive efficiency and innovation in governance processes. A New Yorker and former content strategist for 311 and civic tech startups, she brings a user-centered approach to making data discoverable and actionable for both technical and public audiences.
9 years of coding experience
14 years of employment as a software developer
Bachelor of Fine Arts (BFA) Film and Television Computer Applications Minor, Bachelor of Fine Arts (BFA) Film and Television Computer Applications Minor at New York University
Master of Library Science (MLS) concentration on New Media studies, Master of Library Science (MLS) concentration on New Media studies at Queens College
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