Cynthia Rich
Senior Director DevOps Engineering Enablement at FICO
North Carolina, United States
Summary
🤩
Rockstar🎓
Top SchoolCynthia Rich is a senior DevOps and product leader with 11 years of experience building learning-focused engineering programs and scaling developer enablement across enterprise organizations. Currently Senior Director of DevOps Engineering Enablement at FICO, she brings a strong background at GitHub—where she designed and delivered Git and GitHub training—and led product and professional services teams at Karat. Cynthia blends instructional design roots with product leadership, turning complex technical workflows into engaging, practical learning experiences and tooling (her GitHub work includes hands-on updates to the widely used training-kit courseware). She’s known for marrying customer education with operational rigor to accelerate developer productivity and adoption. Based in North Carolina, she combines people-first leadership with a track record of shipping repeatable enablement programs that scale across global teams.
11 years of coding experience
13 years of employment as a software developer
Bachelor of Science (BS) Organizational Communication General, Bachelor of Science (BS) Organizational Communication General at East Carolina University
English
Github Skills (7)
datasheet10
cheat-table10
git10
trainings10
courses-resource10
ch10
html9
Programming languages (13)
Github contributions (5)
github/training-kit
Jul 2015 - Nov 2019
Open source courseware for Git and GitHub
Role in this project:
Technical Writer & Frontend Developer
Technical Writer & Frontend DeveloperContributions:72 commits, 75 PRs, 103 pushes in 4 years 3 months
Contributions summary:Cynthia primarily focused on updating and refining the training materials within the repository. Their contributions include revising URLs, updating links, and modifying descriptions for various resources like learning paths and cheat sheets. They also updated the content of the project's timeline, including the links. Additionally, the user merged changes and edited files, likely to improve the user's overall learning experience.
fieldservicestraining-kitcoursewarecheatsheettraining
crichID/learn-command-line
Feb 2016 - Jan 2019
A GitHub Pages site that will help you learn how to use your command line!
Contributions:2 PRs, 5 pushes, 6 branches in 3 years
github-pages-sitecli
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