Cynthia Smith
Group Management Coordinator
Washington, District of Columbia, United States
Summary
👤
Senior🎓
Top SchoolCynthia Smith is a results-driven Group Management Coordinator with 11 years of client-facing and operations experience, currently managing high-volume RFPs and a $5M annual sales pipeline at Choice Hotels International. She excels at coordinating complex stakeholder networks—supporting thousands of franchisees weekly—and consistently delivers 100% response rates on client surveys through disciplined process management. With a background spanning HR, education, and community agriculture, Cynthia brings strong customer service, reporting, and cross-functional collaboration skills that help translate client needs into timely, measurable outcomes. Her academic focus in public health and health advocacy complements her operational strengths, giving her a systems-oriented perspective on service delivery and community impact. Colleagues rely on her for clear communication, SLA-driven execution, and practical problem solving under tight timelines.
11 years of coding experience
1 year of employment as a software developer
Master of Science Administration, Health Advocacy, Master of Science Administration, Health Advocacy at Trinity Washington UniversityBachelor of Science (BS), Public Health Education and Promotion, Bachelor of Science (BS), Public Health Education and Promotion at University of the District of ColumbiaHealth Policy & Health Care Systems, Health Policy & Health Care Systems at UDC Consortium Class, George Washington UniversityBachelor of Science - BS, Registered Nursing/Registered Nurse, Bachelor of Science - BS, Registered Nursing/Registered Nurse at North Carolina Central University
English
Github Skills (11)
jekyll10
open-data8
wordpress8
ckan6
metadata6
data-management5
metadata-management4
data-catalog4
data-gov3
administration3
signing1
Programming languages (3)
Github contributions (5)
GSA/open.gsa.gov
May 2015 - Apr 2017
Contributions:95 commits, 95 pushes, 1 comment in 1 year 10 months
GSA/open-gsa-redesign
Mar 2017 - Aug 2022
A fresh start for open.gsa.gov.
Contributions:383 commits, 295 PRs, 127 pushes in 5 years 5 months
govgsafederalistopendataapis
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