Summary
Da-me Kim is a Senior Technical Account Manager with a decade of experience bridging software engineering and customer success, currently at Pendo.io after progressing from Technical Success Engineer to senior TAM. With a background as a software developer at AT&T and formal backend training from The Iron Yard, she pairs technical fluency in backend systems with practiced client-facing relationship building. Da-me excels in fast-paced environments, managing shifting priorities and training teams quickly—skills honed earlier in logistics and operations roles at BNSF and in procurement. She brings a rare combination of hands-on troubleshooting, product advocacy, and operational discipline, enabling customers to adopt and scale product solutions effectively. Based in Chapel Hill, NC, she also has a long track record of volunteer leadership that underscores her commitment to mentorship and community impact.
10 years of coding experience
5 years of employment as a software developer
Arkansas State University
Ruby, Ruby on Rails, HTML, JavaScript, SQL, Ajax, RESTful, Minitest, Heroku, Git, Ruby, Ruby on Rails, HTML, JavaScript, SQL, Ajax, RESTful, Minitest, Heroku, Git at The Iron Yard - Durham, NC
University of Central Arkansas
English, Korean