Daedalus Chan is an experienced IT application support professional with over 10 years servicing mission-critical FX and electronic trading systems across major financial institutions. He has deep hands-on expertise in 1st/2nd line production support, enterprise monitoring (notably 3 years on ITRS Geneos), and B2B liquidity provision over FIX, and has led software deployments and implementation projects into production. His background includes extended front-office support roles at Bloomberg, Crédit Agricole CIB, Wells Fargo and HSBC, with a 1.5-year NYC secondment that sharpened his cross-market operational judgment. A strength is improving production supportability through smarter monitoring and process design, helping trading platforms stay reliable under real-time pressure. Fluent in Cantonese and English, he pairs technical troubleshooting with clear stakeholder communication across global teams.
10 years of coding experience
4 years of employment as a software developer
Hong Kong University of Science and Technology (HKUST)
Contributions:78 pushes, 1 branch, 1 comment in 2 years 10 months
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Daedalus Chan - Enterprise Technology Support at Bloomberg LP