Dagmawi Biru is a Technical Support Engineer based in the Dallas/Ft. Worth area with 11 years of experience across Linux, virtualization, and web stacks. He currently supports cloud and OpenStack environments at Canonical, bringing hands-on expertise with libvirt, KVM, and large-scale troubleshooting honed from prior roles at Facebook and Cisco. His background spans data center operations, SDN/NFV tooling, and full LAMP-stack web development, enabling him to bridge hardware, virtualization, and application layers during incident resolution. Comfortable scripting in Shell and Python to automate diagnostics, he has a track record of designing small automation tools and parsing pipelines that saved operational time. An active participant in open source, Dagmawi complements his production support skills with contributions to projects hosted on GitHub, Chrome Web Store, and Drupal.org.
11 years of coding experience
8 years of employment as a software developer
Bachelor of Arts (B.A.), Emerging Media and Communications, Bachelor of Arts (B.A.), Emerging Media and Communications at The University of Texas at Dallas
A small Python utility to update the network IP address defined in OpenDNS
Contributions:2 PRs, 4 pushes, 2 branches in 3 years 1 month
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Dagmawi Biru - Technical Support Engineer at Canonical