Daichi Suzuki
Customer Success Manager - High Touch at DeepL
Chiyoda, Japan
Summary
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Senior🎓
Top SchoolDaichi Suzuki is a customer success leader with 12 years of experience specializing in high-touch enterprise language and leadership development programs across global organizations. He has progressed from account management to director-level roles at EF/Hult and now DeepL, consistently designing and scaling bespoke learning solutions for complex, multinational clients. With a strong academic background in foreign language acquisition and TESOL from Kyoto University and Doshisha University, he combines pedagogical rigor with commercial acumen to drive measurable learning outcomes. Daichi is skilled at managing large-volume programs, standardizing delivery across modalities (online, in-school, study abroad), and aligning learning strategy with organizational growth. Colleagues value his ability to translate research-backed practice into practical corporate training that improves communication and leadership performance. Fluent in Japanese and steeped in international education, he quietly leverages deep sector knowledge to accelerate client adoption of advanced language technologies.
12 years of coding experience
6 years of employment as a software developer
Bachelor's degree, FOREIGN LANGUAGES, LITERATURES, AND LINGUISTICS, Bachelor's degree, FOREIGN LANGUAGES, LITERATURES, AND LINGUISTICS at Doshisha UniversityMaster's degree, Human and Environmental Studies - Foreign Language Acquisition and Education, Master's degree, Human and Environmental Studies - Foreign Language Acquisition and Education at Kyoto University Graduate SchoolMaster's degree, Teaching English as a Second or Foreign Language/ESL Language Instructor, Master's degree, Teaching English as a Second or Foreign Language/ESL Language Instructor at Kyoto University
EnglishGithub contributions (5)
81ueman/81ueman.github.io
Mar 2022 - Nov 2023
Contributions:10 pushes, 1 branch in 1 year 8 months
81ueman/local-clos
Nov 2023 - Jan 2024
Contributions:20 pushes, 1 branch in 2 months
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