Summary
Daimeon Pilcher is a Senior Technical Advisor and ServiceNow Business Process Consultant with 11+ years of IT experience who transitioned from hands-on support and data center roles into full‑stack web development and platform consulting. He combines deep operational knowledge—rising from help desk to service desk manager and data center engineer—with modern development skills in JavaScript, Ruby, Node.js, Rails and PostgreSQL, enabling him to design solutions that prioritize user experience and long‑term maintainability. At Nissan and NTT DATA he led ServiceNow implementations that improved process integrity and client satisfaction, leveraging CMDB and automation to tighten security and ownership tracking. A General Assembly alum and former instructor, he brings both practical teaching experience and a builder’s mindset, having shipped personal web projects that emphasize real user value. Based in Denver, he blends enterprise discipline with a developer’s curiosity, often focusing on making tooling that "works for people and not against them."
11 years of coding experience
20 years of employment as a software developer
Full Stack Web Development, Full Stack Web Development at General Assembly
AS degree, Information Systems Management, AS degree, Information Systems Management at Community College of the Air Force
AS, General Studies, AS, General Studies at Colorado Technical University
Computer Technology/Computer Systems Technology, Computer Technology/Computer Systems Technology at Burton Raimer Technical Career Center (BOCES)