Dalton Edwards
Support Engineer at HungerRush
Dallas, Georgia, United States
Summary
👤
Senior🎓
Top SchoolDalton Edwards is a support engineer with 11 years of hands-on experience in technical support and team leadership, currently at HungerRush. He progressed through multiple tiers from Technical Support Representative to Team Lead and now Support Engineer, demonstrating strong operational knowledge of SaaS support workflows and escalation management. Dalton holds a suite of industry certifications (CIOS, CSIS, CNIP, multiple CompTIA and MTA credentials, and LPI Linux Essentials) that reflect a broad foundation across security, networking, server, Windows, and Linux administration. Based in Dallas, Georgia, he pairs practical helpdesk experience with formal IT education from MyComputerCareer to troubleshoot complex environments reliably. Known for scaling support processes and mentoring peers, he brings a customer-focused mindset and systematic approach to incident resolution. He also has hospitality management experience, which contributes to his service-oriented communication and team coordination skills.
11 years of coding experience
3 years of employment as a software developer
Information Technology, Information Technology at MyComputerCareer
Stackoverflow
43reputation
464reached
0answers
1question
Github Skills (25)
nest-api9
aspect9
pocketmine9
minecraft8
hosting7
php-library6
mysqli6
ads6
api6
php6
sql6
twitter6
apache6
nest5
rest-api5
Programming languages (2)
Github contributions (5)
daltontastic/daltontastic.github.io
Aug 2016 - Sep 2016
Contributions:16 pushes, 1 branch, 1 comment in 14 days
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