Summary
Dama Reffett is a software engineering manager in Austin with eight years of professional experience and more than a decade of hands-on engineering across defense, enterprise, and financial sectors. At IBM she leads teams building production-ready AI systems—LLM-powered apps, agent architectures, RAG, orchestration and explainability—while balancing technical quality with people growth and business outcomes. Her background spans full life-cycle systems from Java and .NET services, messaging and data warehousing to conversational AI integrations with Salesforce and watsonx Assistant. She combines practical architecture skills with product-facing delivery experience, regularly translating ambiguous problems into scalable, auditable solutions. Dama is especially committed to responsible, transparent AI and to coaching technical leaders to move fast without cutting corners. An engineer-turned-manager who still ships code, she pairs deep implementation experience with cross-functional stakeholder fluency.
8 years of coding experience
8 years of employment as a software developer
Bachelor of Science Computer Science, Bachelor of Science Computer Science at Regis University
https://www.salesforce.com/trailblazer/y7j94wcql7bblavcpn, https://www.salesforce.com/trailblazer/y7j94wcql7bblavcpn at Trailhead by Salesforce
Coursera
English