Summary
Damien Zhong is a Senior Services Engineer with over a decade of IT experience and eight years in senior infrastructure roles, currently supporting large-scale environments at Westpac Group. He specialises in designing, implementing and maintaining Standard Operating Environments across physical and virtual platforms, with deep hands-on expertise in VMware ESX/ESXi, Citrix PVS, MECM/SCCM, Active Directory/GPO and automation via PowerShell and legacy scripting. Damien has driven complex desktop migrations and SOE projects for banking, utilities, retail and government clients, often juggling multiple high-impact accounts and tens of thousands of users. He combines strong root-cause analysis with a user-focused approach to minimise disruption during OS upgrades and image deployments. Based in Shenzhen with Australian ties, he brings a practical engineering mindset and a humility about code that underscores a focus on readable, maintainable solutions.
8 years of coding experience
Bachelor of Business, Bachelor of Science in IT, Bachelor of Business, Bachelor of Science in IT at University of Technology, Sydney