Damon Jones
Service Delivery Manager at Telstra
Greater Sydney Area Australia
Summary
👤
Senior🎓
Top SchoolDamon Jones is a seasoned Service Delivery Manager with over 16 years' experience leading large-scale IT, cloud, SaaS, VOIP and converged network programs across ANZ and APJ. He combines PMP, PRINCE2 and ITILv4 discipline with hands-on technical understanding and a track record of managing multi-vendor, multi-site transitions and 20–60+ virtual resources to deliver high‑value managed services. At Telstra Purple and NTT/Dell he drove complex onboarding, governance and SLA outcomes for enterprise customers, often coordinating offshore teams and contact centre/cloud integrations. Beyond delivery, Damon has improved developer tooling and framework usability through open-source contributions to projects like phpspec, demonstrating curiosity about software design and testability. Known for steady leadership under pressure, he blends commercial accountability with deep operational knowledge to turn technical strategy into measurable service performance.
16 years of coding experience
11 years of employment as a software developer
Electrical Fitter, Electrical Fitter at North Sydney Technical College,PMP, Project Management, PMP, Project Management at Project Management Institute
Github Skills (4)
php10
testing10
web-framework9
object-oriented-programming9
Programming languages (2)
Github contributions (5)
phpspec/phpspec
Mar 2014 - Mar 2014
SpecBDD Framework for PHP
Role in this project:
Back-end Developer
Back-end DeveloperContributions:7 commits in 2 days
Contributions summary:Damon primarily contributed to the `PhpSpec` project's core functionality, focusing on enhancements related to factory methods and object instantiation. They introduced the `beConstructedThrough` method, enabling object creation via factory methods, and refactored code to remove type hinting. Their changes involved modifications to `WrappedObject`, `Caller`, `Subject`, and `ObjectBehavior` classes and included unit tests. The commits reveal a focus on improving the specification framework's flexibility and usability.
php
damonjones/Vebra-PHP-API-Wrapper
Apr 2012 - Dec 2016
A third-party PHP library which aims to simplify the use of the Vebra XML web service.
Contributions:30 commits, 5 PRs, 4 pushes in 4 years 8 months
php-librarywebservicexml
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