Dan Burrows is a Senior Support Engineer with over 15 years of hands-on experience modernizing multi-tenant infrastructures and resolving high-severity incidents across MSP and enterprise environments. He specializes in Azure migrations (having moved 150+ servers), virtualization (VMware/Hyper-V), RDS/AVD, and Microsoft 365 administration, with a pragmatic focus on cost optimization and operational resilience. Known for calm escalation management and clear client communication, he combines deep technical troubleshooting with documentation and process improvements that reduce repeat incidents. Based in San Antonio, he mentors technicians and implements licensing and SaaS rationalization strategies that consistently lower spend. A career built on owning problems end-to-end, he’s equally comfortable in datacenter migrations, cloud-first transformations, and hands-on patching and security ops.
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Dan Burrows - Senior Technician at Winning Technologies