Dan Ficker
Staff Customer Success Engineer at Pantheon Platform
Saint Paul, Minnesota, United States
Summary
👤
Senior🎓
Top SchoolDan Ficker is a Staff Customer Success Engineer with over a decade of hands-on experience building and supporting PHP and Drupal sites, now helping customers get the most from the Pantheon platform. He combines deep troubleshooting skills—pinpointing problematic PHP code, analyzing New Relic data, and filing precise bug reports—with a history of architecting and maintaining complex Drupal projects for agencies and independent clients. A longtime web entrepreneur, he has run the music review site inReview.net since 1998, managing a global team of contributors and evolving the site onto Drupal. Active in local Drupal user groups and a frequent presenter, Dan blends practical product support with community knowledge-sharing and a persistent curiosity about performance and integrations. Based in Saint Paul, MN, he pairs a quantitative CS background with years of real-world web ops and developer-facing support.
11 years of coding experience
17 years of employment as a software developer
Bachelor of Arts (B.A.), Quantitative Method and Computer Science, Bachelor of Arts (B.A.), Quantitative Method and Computer Science at University of Saint ThomasHigh School, High School at Trinity School at River Ridge
English
Github Skills (24)
pantheon10
documentation10
wp-cli9
cli8
drush8
php8
menu6
civicrm4
drupal4
admin3
alfred2
upstream2
drupal-module2
development-tools1
odk1
Programming languages (5)
Github contributions (5)
dficker/ficker-d8-megasite
Nov 2018 - Oct 2024
Contributions:44 PRs, 49 pushes, 28 branches in 5 years 11 months
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