Summary
Dan Heath is a Senior Technical Writer with over two decades of experience crafting user assistance, training, and sales content for software teams, and five years focused on docs-as-code workflows. He currently embeds with the Boundary team at HashiCorp and previously led a team at CloudBees that shipped monthly releases using Git, AsciiDoc, and Antora to deliver procedural guides, API/CLI references, and release notes. Dan combines hands-on content creation with people management, mentoring technical content developers to reduce support costs and improve customer satisfaction. His background in proposal management and long tenure at enterprise vendors give him a knack for coordinating cross-functional stakeholders and meeting aggressive deadlines. Wryly pragmatic about editing, he jokes that with more time he’d have written shorter documentation—a sign of his focus on clarity and continuous refinement.
4 years of coding experience
21 years of employment as a software developer
Bachelor of Arts - BA, Professional, Technical, Business, and Scientific Writing, Bachelor of Arts - BA, Professional, Technical, Business, and Scientific Writing at University of Central Florida