Summary
Dan Hunt is a seasoned team leader with 11+ years of experience managing call centers and operations across healthcare insurance, credit collections, and check recovery. He has a proven track record of building high-performing teams, designing targeted training, and implementing process improvements (Six Sigma Greenbelt/Rapid Improvement) that reduce financial loss and boost recovery of fraudulent claims and returned checks. Known for cross-functional collaboration with claims, legal, medical, and network teams, he resolves escalations while maintaining HIPAA compliance and strong customer retention. Dan combines hands-on operational leadership—overseeing teams of 20–25—with a data-driven mindset for metrics, workflow design, and continuous improvement. Unusually for an operations leader, he holds a BFA in Graphic Design, reflecting a creative problem-solving approach to training and engagement. Based in Adel, Iowa, he currently leads teams at Cognizant, applying decades of recovery and collections expertise to complex enterprise environments.
11 years of coding experience
8 years of employment as a software developer
Bachelor of Fine Arts - BFA, Graphic Design, Bachelor of Fine Arts - BFA, Graphic Design at Metropolitan State University of Denver