Daniel Abbott
Principal Technical Support Engineer at Swimlane
Utah, United States
Summary
🤩
Rockstar🎓
Top SchoolDaniel Abbott is a Principal Technical Support Engineer with nine years of hands-on experience bridging customer-facing incident remediation and internal engineering at companies like Netflix and Swimlane. He specializes in investigating, reproducing, and communicating complex issues to accelerate resolutions and improve operational processes across large support networks. Comfortable both coaching teams and building internal tooling, he has a track record of up-leveling departments through documentation, knowledge sharing, and escalation workflow improvements. A hobby game developer and active FOSS bug-fixer, he brings curiosity and practical coding chops to support-driven engineering, plus an unexpected knack for turning frying pans and microwaves into culinary wins. Based in Utah, he combines research-oriented troubleshooting with a collaborative, customer-centric approach to keep services reliable and teams effective.
9 years of coding experience
Certificate of Graduation, Computer Science, Graduate, Certificate of Graduation, Computer Science, Graduate at Lambda School
English
Github Skills (52)
godot10
game-engine10
graph10
open-source10
linux10
videogames10
iot10
sprint10
connected-components10
android10
3d10
esp3210
embedded10
macos10
raspberry-pi10
Programming languages (9)
Github contributions (5)
daniel-abbott/godot
Jan 2019 - Jan 2020
Godot Engine – Multi-platform 2D and 3D game engine
Contributions:17 pushes, 7 branches in 11 months
godotgamedevgodot-enginegame-development3d-game-engine
daniel-abbott/ShooterGameProject
Jan 2019 - Mar 2019
A simple top-down shooter game project using Godot.
Contributions:26 commits, 30 pushes, 2 branches in 2 months
godot
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