Daniel Abbott
Principal Technical Support Engineer at Swimlane
Utah, United States
Summary
🤩
Rockstar🎓
Top SchoolDaniel Abbott is a Principal Technical Support Engineer with nine years of hands-on experience bridging customer-facing incident remediation and internal engineering at companies like Netflix and Swimlane. He specializes in investigating, reproducing, and communicating complex issues to accelerate resolutions and improve operational processes across large support networks. Comfortable both coaching teams and building internal tooling, he has a track record of up-leveling departments through documentation, knowledge sharing, and escalation workflow improvements. A hobby game developer and active FOSS bug-fixer, he brings curiosity and practical coding chops to support-driven engineering, plus an unexpected knack for turning frying pans and microwaves into culinary wins. Based in Utah, he combines research-oriented troubleshooting with a collaborative, customer-centric approach to keep services reliable and teams effective.
9 years of coding experience
Certificate of Graduation, Computer Science, Graduate, Certificate of Graduation, Computer Science, Graduate at Lambda School
English
Github Skills (69)
sprint10
game-development10
mongoose10
godot10
connected10
game-engine10
connected-components10
graph10
mongodb-atlas10
automata10
open-source10
queue9
media-queries9
ram8
quake8
Programming languages (9)
Github contributions (5)
bloominstituteoftechnology/DOM-JavaScript-mini
Jan 2018 - Apr 2023
Contributions:4 PRs in 5 years 4 months
daniel-abbott/godot
Jan 2019 - Jan 2020
Godot Engine – Multi-platform 2D and 3D game engine
Contributions:17 pushes, 7 branches in 11 months
godotgamedevgodot-enginegame-development3d-game-engine
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