Daniel Aguiar
Senior Support Escalation Engineer
Dallas-Fort Worth Metroplex United States
Summary
👤
Senior🎓
Top SchoolDaniel Aguiar is a Senior Support Escalation Engineer at Microsoft with over two decades in technology and nine years focused on high-stakes Microsoft 365, SharePoint, and OneDrive production support. Tri-lingual in English, Portuguese, and Spanish, he serves as a final escalation resource across Latin America and mentors cross-technology teams to improve operational excellence. His work spans on-premises and cloud troubleshooting, WinDbg-driven debugging, and direct collaboration with Microsoft developers and datacenter teams to drive hotfixes and product improvements. Known for creating processes that reduced case backlogs and for training new hires, he combines deep technical troubleshooting with strong customer advocacy. Based in the Dallas–Fort Worth area, he brings a rare mix of hands-on source-level analysis and people leadership that keeps complex enterprise environments resilient.
9 years of coding experience
8 years of employment as a software developer
3, Computer Science, 3, Computer Science at USCS - Universidade Municipal de São Caetano do Sul
Portuguese, English, Spanish, French
Stackoverflow
355reputation
20kreached
8answers
11questions
Github Skills (106)
material-ui10
react10
javascript9
react-components9
mui9
azure-ad-b2c9
msal9
hosting9
azure-active-directory9
material-design9
typescript9
cli8
single-page-application8
authentication8
microsoft-graph8
Programming languages (3)
Github contributions (5)
danieljaguiar/meditation-db
Mar 2022 - Feb 2023
Contributions:109 commits, 325 pushes, 1 branch in 11 months
danieljaguiar/umami
Jul 2023 - Jan 2025
Umami is a simple, fast, privacy-focused alternative to Google Analytics.
Contributions:6 pushes in 1 year 5 months
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