Summary
Daniel Clark is a Lead ServiceNow Developer with eight years of platform-focused experience, specializing in ITSM, CSM, HR, and Asset Management across financial and healthcare sectors. Certified across the ServiceNow ecosystem (CSA, CAD, CIS-ITSM, CIS-SAMP, CIS-HR, CIS-CSM), he combines deep technical delivery with a practitioner’s understanding of service operations. After a 12-year career in education and program management, he brings unusually strong stakeholder facilitation and change-management skills to complex platform implementations. He’s delivered solutions at Capital One and now Optimum Healthcare IT, routinely translating policy and user needs into scalable, auditable workflows. Comfortable both as a hands-on developer and a lead consultant, he favors pragmatic, maintainable architectures that reduce operational toil. Based in Boston, he pairs liberal-arts analytical training with practical engineering discipline to solve multifaceted problems.
8 years of coding experience
13 years of employment as a software developer
Master of Arts - MA Liberal Arts, Master of Arts - MA Liberal Arts at St. John's College
Bachelor of Arts - BA Political Science, Bachelor of Arts - BA Political Science at Salisbury University