Daniel Clements
Senior Associate IT Service Management Specialist
Ohio, United States
Summary
👤
Senior🎓
Top SchoolDaniel Clements is an IT service management specialist with 11 years of technical and customer-facing experience, recently serving as Senior Associate IT Service Management Specialist at Discover. He combines deep hands-on expertise in POS systems and enterprise deployments from roles at NCR Voyix and The Wendy’s Company with a background in community and product support for customer-facing websites. Daniel has a track record of reducing downtime and improving operational efficiency through disciplined troubleshooting, maintenance, and cross-team collaboration. He also brings training and project management experience—having onboarded hundreds of staff and run Agile product lifecycles—which helps him translate technical issues into measurable business outcomes. Based in Ohio, he blends frontline support instincts with process-focused ITSM practice, often spotting user-experience fixes that cut repeat incidents.
10 years of coding experience
11 years of employment as a software developer
High School Diploma, High School Diploma at 2003 to 2004
Github Skills (29)
javascript7
desktop7
music7
rpg6
cross-platform6
electron6
pane5
garbage5
torrent4
kol4
relay3
world-of-warcraft3
faction3
roster2
toolbox2
Programming languages (8)
Github contributions (5)
fewyn/discworld-mud-darkmode
Apr 2021 - Apr 2021
Contributions:10 commits, 6 pushes, 1 branch in 3 days
fewyn/gloop
Oct 2022 - Oct 2022
A half-gloop script that farms barf mountain using garbo.
Contributions:2 pushes in 1 day
mountainfarms
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.