Daniel Cohen is a seasoned customer success and product adoption leader with 11 years of experience guiding enterprise customers through AI, security, and observability transformations. He has led customer organizations at AI integrity and policy-as-code vendors and helped scale adoption through M&A transitions at Robust Intelligence/Cisco and AppDynamics. Now VP of Customer Success at CodeRabbit, he blends deep technical fluency from early engineering and trading-platform roles with a proven track record of accelerating time-to-value for complex SaaS products. Daniel is comfortable translating developer workflows into customer outcomes—optimizing release velocity, governance, and incident readiness—and often sits at the intersection of product, sales, and engineering to drive measurable ROI. Based in California, he pairs startup founding experience with enterprise-scale delivery, uniquely positioning him to shepherd customers through both rapid innovation and rigorous risk controls.
11 years of coding experience
20 years of employment as a software developer
Bellarmine College Preparatory
BS Computer Science, BS Computer Science at New York University
BE Computer Engineering, BE Computer Engineering at Stevens Institute of Technology
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Daniel Cohen - Vice President Of Customer Success at CodeRabbit