Daniel Delaney
Technical Support Engineer at Upland InterFAX
Limerick Metropolitan Area Ireland
Summary
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SeniorDaniel Delaney is a Technical Support Engineer with nine years’ experience in telecommunications and cloud services, currently leading escalations and cross-functional troubleshooting at Upland InterFAX from Limerick. He specializes in complex protocol and API issues (SMTP, SFTP, SSO, SOAP/REST, HTTP/S) and routinely works directly with developers and high-value clients to craft durable resolutions. Known for turning tribal knowledge into structured training and knowledge-base systems, he has designed troubleshooting curricula and indexes that measurably speed team onboarding and ticket resolution. Daniel also brings hands-on networking expertise from prior roles (IPv4/IPv6, DNS, port forwarding, mesh WiFi) and a background in embedded C/Arduino and web basics, which helps him bridge hardware, software and support workflows. Colleagues rely on him to simplify processes, reengineer large-data procedures with practical Excel tooling, and advocate product improvements that benefit both customers and operations.
9 years of coding experience
Stackoverflow
1,183reputation
109kreached
6answers
11questions
Github Skills (22)
unit-testing10
nuget10
continuous-integration10
nunit10
dotnet10
xunit10
cake-build10
build-automation10
msbuild9
test-framework9
csharp9
orchestration9
cross-platform8
automation8
android6
Programming languages (1)
Github contributions (4)
djdelaney/ACCHOA
Jul 2018 - May 2023
Contributions:14 PRs, 27 pushes, 6 branches in 4 years 10 months
djdelaney/cake
Sep 2017 - Dec 2017
Contributions:3 pushes, 3 branches in 3 months
dotnetsystem-automationcsharpautomationcross-platform
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