Daniel Do Vale
IT Support Engineer at Network Dynamics
São Paulo, Brazil
Summary
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Senior🎓
Top SchoolDaniel Do Vale is an experienced IT professional with 8 years of hands-on experience in infrastructure, support and security, currently serving as an IT Support Engineer at Network Dynamics in São Paulo. He has a proven track record managing Microsoft server environments, virtualization (VMware/Hyper-V), cloud resources, and enterprise SAP/NONSAP services while applying ITIL and COBIT-informed practices. Daniel has led infrastructure projects across industries—from manufacturing and brewing to telecom—combining day-to-day support, change and problem management, and vendor coordination to keep critical systems reliable and performant. He actively contributes to security policy implementation and access controls, and uniquely pairs desktop-level troubleshooting with deeper level 4–5 escalations alongside manufacturers. Comfortable documenting procedures and training end users, he focuses on improving user experience and reducing repeat incidents through clear processes. Continually expanding his skills with formal studies in informatics, IT management and project/IT business, he brings pragmatic technical leadership to operational and transformation initiatives.
8 years of coding experience
Engineering Informatics, Informatics, Engineering Informatics, Informatics at Faculdade de Ciências da Universidade de LisboaManagement Information Technology, Information Tecnology, Management Information Technology, Information Tecnology at Instituto InfnetGESTÃO DE PROJETOS E NEGÓCIOS EM TECNOLOGIA DA INFORMAÇÃO, Information Technology, Gestão de Projetos e Negócios em Tecnologia da Informação, GESTÃO DE PROJETOS E NEGÓCIOS EM TECNOLOGIA DA INFORMAÇÃO, Information Technology, Gestão de Projetos e Negócios em Tecnologia da Informação at Instituto Federal de Educação, Ciência e Tecnologia do Rio de Janeiro - IFRJ
English, English, PortugueseProgramming languages (3)
Github contributions (5)
ddovale/ddovale
Jul 2020 - Jun 2024
Contributions:18 pushes, 1 branch in 3 years 11 months
ddovale/stop-backend
Sep 2018 - Nov 2018
Contributions:15 PRs, 21 pushes, 14 branches in 2 months
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