Summary
Daniel Flores is a Solutions Architect with 8+ years focused on Clarity PPM and ServiceNow implementations, blending hands-on architecture and development with delivery management and squad leadership. He designs solution documents, runs workshops to translate requirements into user stories, and validates features end-to-end—acting as both technical lead and delivery manager. Certified across ServiceNow (CSA, CIS-PPM, Agile/Test Management) and Microsoft Azure, he also brings practical cloud environment setup experience for Azure and AWS. Technically fluent in JavaScript, REST APIs, Node.js, Shell scripting, Oracle 12g and advanced PPM customizations (NSQL, GEL, portlets), he has delivered integrations between Clarity PPM and Remedy using SOAP/REST. Comfortable with Agile/Scrum, Rally and Postman, he pairs facilitation and presentation strengths with deep PPM upgrade and installation expertise for major Brazilian clients like Petrobrás and Sulamérica. Often the bridge between stakeholders and engineering, he uniquely combines formal graduate studies in software architecture with a practitioner’s knack for translating complex portfolio management needs into reliable, auditable solutions.
8 years of coding experience
Bachelor’s degree, Systems Analysis and Development, Bachelor’s degree, Systems Analysis and Development at Instituto Infnet
The Pontifical Catholic University of Minas Gerais
Spanish, English