Senior Customer Support Engineer at Spectrum Effect
Mexico
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Summary
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Senior
Daniel Grajales is a multidisciplinary senior customer support engineer with 10 years of experience blending optical biosensing research and hands-on telecommunications systems work. He combines deep expertise in integrated silicon photonic waveguides and laboratory protocols with strong systems engineering skills across UNIX/Linux/macOS/Windows and scripting (Perl, bash) plus intermediate C++ and Java. At Spectrum Effect he supports complex radio and networking products while co-founding SmartGridTGZ to apply telecom and wireless know-how to distributed systems. An NBIC enthusiast fluent in Spanish and English (conversational French and German), he thrives in cross-disciplinary teams spanning physics, chemistry, biotech, and engineering. Notably, he pairs advanced simulation experience (Lumerical, Comsol, MATLAB) with practical field and customer-facing troubleshooting, making him effective at translating lab-scale innovations into deployable technical solutions.
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Daniel Grajales - Senior Customer Support Engineer at Spectrum Effect