Daniel Harada
Senior Technical Support Specialist at ElastiFlow
Portland, Oregon, United States
Summary
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Rockstar🎓
Top SchoolDaniel Harada is a Senior Technical Support Specialist based in Portland, Oregon with 11 years of hands-on experience bridging software engineering and customer-facing support. He has a strong background in distributed systems and observability—working extensively with Elasticsearch, Kibana, Python, Kubernetes/Helm, and platform recoveries—and has built support processes as the first support engineer at Snorkel AI. Daniel blends deep troubleshooting chops (from reducing ETL runtimes from days to hours to administering CI/CD and monitoring tooling) with people leadership, mentoring and escalation management across support teams. His roots in applied physics and semiconductor process engineering give him a data-driven, experimental approach to diagnosing hard problems and improving operational safety and performance. Colleagues rely on him to turn complex production incidents into repeatable runbooks and knowledge-base contributions that scale team capability.
11 years of coding experience
14 years of employment as a software developer
Coding Bootcamp Software Development, Coding Bootcamp Software Development at The Tech AcademyMasters Applied Physics, Masters Applied Physics at Oregon State University
Github Skills (23)
search-engine10
observability10
kibana10
java10
restful10
logstash10
rest10
elasticsearch10
elastic10
visualizations10
metricbeat9
filebeat9
heartbeat9
packetbeat8
logging7
Programming languages (4)
Github contributions (5)
danielharada/Apache-Access-Log-Tools
Jun 2015 - Oct 2015
Contributions:8 pushes, 1 branch in 4 months
danielharada/fileCopyUtility
Nov 2014 - Dec 2014
Contributions:5 commits in 20 days
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